Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Our growing business is looking for an experienced CSR to join our team.
We are looking for an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem.
We are looking for an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem.
The successful candidate for this role will have/ obtain a strong command of Lindsay Windows product lines, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.
Customer Service Representative responsibilities:
- Answering incoming customer calls regarding product questions, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
- Respond to customers within 4 business hours by email or voice messaging
- Provide accurate quote information within 8 business hours
- Input orders with 100% accuracy
- Work with the sales team to stay updated on product knowledge
- Impact the company’s bottom line by problem solving
Customer Service Representative skills
- 3-5 years Customer Service experience
- Building or Construction experience helpful
- Ability to remain professional and courteous with customers at all times
- Excellent verbal and written communication skills
Must be willing and able to work from our office in North Mankato daily!
Compensación: $18.00 - $23.00 per hour
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Lindsay Windows
Lindsay Windows is a manufacturer of high quality, custom vinyl replacement and new construction windows. We currently have production facilities in Southern MN, MO, CA, GA, IL, TX, and WA. We are GROWING rapidly and are looking for strong team members!
Lindsay Window and Door began over 70 years ago as a privately held, family-owned company, which it still is today.
Our mission has always been to manufacture the highest quality products using the best materials and advanced manufacturing equipment and procedures.
Our Core Values are what make us exceptional: Do the Right Thing, WOW! The Customer, Grow Revenue Profitably, Make Things Better, Go the Extra Mile.
Página Web de la Compañía: www.lindsaywindows.com
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